A letter to care home directors and operators.
German care homes are short of staff. What goes first is rarely the medication round — it is the conversation. For many residents, days pass in which nobody asks how they are.
Klara does not fill that gap in place of your team, but in the hours when nobody can be there.
The way a person speaks often changes before anyone notices: vocabulary, pace, mood, the rhythm of their storytelling. Together with care homes we are looking into whether reliable signs of change can be read from this — early enough to ask.
This is research, not a finished product. Klara is not a medical device, makes no diagnoses and replaces no medical judgement.
Paul Goth
Founder, Klara
The conversation is the first thing to go.
And its absence is measurable.
800,000
people in Germany live
in full residential care12 min.
per resident at night —
one carer looks after 52 people40 %
of depression in care homes
is ever diagnosed at all
Sample conversation
A conversation, whenever it is needed.
Klara is a voice companion for older people. No screen, no app, no password. A phone call is enough.
Klara
Good morning, Mrs Behrens. Did you sleep well?
Mrs Behrens
So-so. The knee again.
Klara
The left one? You said last week that it gets worse when it rains.
Mrs Behrens
You remember that.
Klara
Of course. Shall I remind you later to mention it to the nurse?
Sample conversation.
What Klara is not
Klara does not replace a carer.
Or a visit.
We did not build Klara to save on staff. We built it for the hours in between — evenings, weekends, nights.
Every home decides for itself who uses Klara and what is talked about. Anyone who would rather not speak to a machine does not have to.
Data protection is not a footnote.
It is the foundation.
Servers in the EU
Processing and storage exclusively on servers within the European Union.
A contract before the first conversation
Data processing agreement under Art. 28 GDPR — before the first conversation, not after it.
Taking part is voluntary
Participation only with the consent of the resident or of the person caring for them. Revocable at any time.
No third parties, no advertising
No sharing and no sale of data to third parties. No advertising.
In line with the EU AI Act
Development in line with the requirements of the European Union's Artificial Intelligence Act.
Access and erasure
Access, rectification, erasure, restriction, portability and objection under Art. 15 to 21 GDPR — on request, at any time.
How a pilot works.
In eight weeks.
Step 1
Intro call, 30 minutes.
We listen to what is actually missing in your home.
Step 2
Choosing the participants.
Five to ten residents, chosen together with your team.
Week 1–8
Eight weeks of trial operation.
We handle the setup. No extra work for your staff.
Afterwards
A joint review.
Then you decide.
Build with us.
There is no job posting.
We are a small team looking for people who want to build something you would happily put in front of your own grandparents.
- Speech and ML engineering
- Backend
- Someone who knows care homes from the inside
Write to us about what you last worked on.
Let us talk.
Fifteen minutes to find out whether Klara fits your home. Not a sales call.